Privacy policy
How we collect, use and protect your personal information, in plain English. The law is named in brackets.
Kalsi Legal Ltd is authorised and regulated by the Solicitors Regulation Authority. SRA No. 8004435. Company No. 14261296.
Who we are
Kalsi Legal Ltd is the data controller for the personal information we hold about you (UK GDPR and the Data Protection Act 2018). We are a firm of solicitors, SRA number 8004435, company number 14261296, with our registered office at Gresham Works, 38–40 Market Street, Leicester LE1 6DP. For anything about your data, email management@kalsilegal.com.
What we collect
- Identity and contact details: name, date of birth, nationality, address, email and phone number
- Immigration history and documents: passports, visas, decisions, correspondence with the Home Office
- Financial evidence needed for an application: payslips, bank statements, tax records
- Correspondence with you and with others about your matter
- Messages sent through our website, WhatsApp and web chat
- Booking, payment and client portal records
Why we use it, and on what basis
- To advise and represent you (contract)
- To meet our regulatory and anti-money-laundering duties (legal obligation)
- To run the firm, keep our systems secure and improve the website (legitimate interests)
- To send you updates and marketing, only if you have agreed (consent), which you can withdraw at any time
Special category information
Some applications need information about health, ethnicity, religion or criminal records. We use it because it is necessary to advise you and to make or defend legal claims, and only as far as your application needs it (UK GDPR Articles 9 and 10).
Who we share it with
- The Home Office, tribunals and courts, as part of your case
- Barristers, experts and translators you agree to
- Our IT and case management suppliers, under contract: Clio, HubSpot, Formstack, Microsoft 365, respond.io, Squarespace, Netlify, Resend, FormSubmit and Stripe
- The Legal Aid Agency, where a matter is transferred to Kalsi Legal Aid
- Our regulators and insurers, where the law or our rules require it
International transfers
Some of our suppliers store data outside the UK. Where they do, the transfer is covered by UK adequacy regulations or the standard contractual clauses approved for the UK.
How long we keep it
Client files are kept for six years after the matter closes, and longer where the law or a likely future application requires it. Enquiries that do not become matters are deleted after twelve months.
Your rights
You can ask for a copy of your information, ask us to correct it, delete it, restrict how we use it, move it to another provider, or object to how we use it. Email management@kalsilegal.com and we will reply within one month. You can also complain to the Information Commissioner’s Office at ico.org.uk.
Cookies and changes
How we use cookies is set out in our Cookie policy. If we change this policy, the date at the top changes too.
Questions about this page?
Email management@kalsilegal.com or write to us at Gresham Works, 38–40 Market Street, Leicester LE1 6DP.